Careers

Customer Service Consultants

We are looking for self motivated, results focused people to join our Customer Service Call Centre team in Hobart (full time and part time positions are available).

The part time positions are for 25 hours per week, with a requirement to be flexible to work reasonable additional hours if required.

The positions have a broad range of responsibilities relating to:

• RACT Insurance products
• RACT Roadside products
• RACT Finance

The person we are looking for should have:

• The ability to build relationships with clients to tailor existing products and identify cross-sell opportunities.
• Knowledge of, or the ability to quickly acquire the knowledge of RACT Insurance products and other RACT products and services.
• Proven ability to ensure communication style builds rapport with customers.
• Demonstrated ability to gather information using the systems and tools available.
• Experience with Microsoft applications.

For initial enquiries or to obtain a Position Description please contact Gabby Direen on 6236 5104 or download it below.

Applications detailing experience, qualifications and referees to:

The Royal Automobile Club of Tasmania Ltd
Attention: Mrs G Direen
GPO Box 1292
HOBART TAS 7001

Or email: g.direen@ract.com.au

Applications close 10.00am on Friday 10th September 2010 and must address the selection criteria detailed in the Position Description to be considered.

The RACT is an equal opportunity employer and promotes a smoke-free environment