Roadside FAQs

• Am I covered if I break down while driving someone else's car?

  Yes, because RACT membership is personal, you are covered no matter whose car you are driving. We will even provide service if you are a passenger in the car as long as you are present with the vehicle when the RACT technician attends.

• Are members of my family covered by my membership?

  No, membership is personal and covers you no matter which vehicle you are driving. You can add other family members as part of a membership group and receive discounts based on the number of members in the group. The more members the more you save. For more information view our Group Pricing Options.

• I am moving to Tasmania. Can I transfer my membership to RACT?

  Yes simply present your membership card from your interstate club and we will provide RACT Roadside membership up to the date of your current membership expiry at no charge.

• I'm not a member and my car has broken down. What do I do to join?

  If you call the RACT on 13 11 11, a patrol will attend to your call for emergency road service. However, you will be required to pay a service premium in addition to 2 years annual Roadside Advantage membership fees and the usual Join Fee. You can not join as an RACT Roadside Ultimate member "on-road".

• Am I covered if I break down overseas?

  RACT is affiliated with a large number of Automobile Clubs around the world which provide roadside assistance to our members. For further details please click here.

• Am I covered if I break down interstate?

  Yes. Your membership will cover you anywhere in Australia. By calling 13 11 11, you can obtain emergency roadside assistance from the local motoring club. If you have RACT Roadside Ultimate cover and you break down when more than 50km from home, you may be entitled to emergency overnight accommodation, a rental vehicle, recovery of your vehicle or transportation back home. For more information on the conditions of RACT Roadside Ultimate cover click here.

• How many road service calls can I make under my membership?

  RACT Roadside Ultimate provides up to $5,000* in roadside benefits in a membership year.

  RACT Roadside Advantage limits the number of calls to 6 free call outs per membership year. Each road service call out over this is charged at $60.

  Gold Medallion members (i.e. members with more than 25 years of membership) are exempt from call limits. Please read terms & conditions for full details.