Getting in touch

You can call, visit or email us with any questions you've got. We're here to help.

Christmas Operating Hours

Our Roadside call centre is available 24/7.
Our customer call centre will be closed on all national public holidays.

Our branches will close at 4pm on Christmas Eve and will also be closed on all national public holidays.

A little bit to know about when calling us

Roadside assistance is available 24 hours, 7 days a week. 

Our customer service call centre is available Monday - Friday from 8am - 8pm and Saturday from 9am-2pm. Outside of these hours you will be directed to our website or invited to leave a message.  Our call centre is not available on national public holidays but we're around on local holidays such as Show Day or Regatta Day.

Insurance claims questions can be answered Monday to Friday 8am - 5.30pm. Our after hours claims emergency service is available 7 days a week.