For our member branch visitors:

  • We are now open in all of our branch locations.
  • You can continue to make enquiries by calling 13 27 22 or online. 

For our travel branch visitors:

  • We will only be available between the hours of 9am and 3pm Monday to Friday.
  • Email and phone contact is preferable as we work towards contacting those of you who are impacted by cancellations.
  • At this stage we are prioritising our efforts by departure date. For anyone travelling from August onwards, we would appreciate your patience at this time while we focus on working through immediate travel plans.


We're here to help

  • Call travel on 1300 368 111.
  • Email travel with any travel enquiries.
  • Email the team with any general enquiries.