Getting in touch
You can call, visit or email us with any questions you've got. We're here to help.
A little bit to know about when calling us
Roadside assistance is available 24 hours, 7 days a week.
Our customer service call centre is available Monday - Friday from 8am - 8pm and Saturday from 9am-2pm. Outside of these hours you will be directed to our website or invited to leave a message. Our call centre is not available on national public holidays but we're around on local holidays such as Show Day or Regatta Day.
Insurance claims questions can be answered Monday to Friday 8am - 5.30pm. Our after hours claims emergency service is available 7 days a week.