We've been around since 1923. We're an iconic Tasmanian owned company. Everything we're about, and everything we do, is to support the lives of Tasmanians. Our mobility, our homes, our lifestyles.
We've always been different, but by building on our core difference (that we're an organisation of our members and for our members), we can take our difference to the next level. We want to be extraordinary.
A bit about our workplace.
Through our branches and call centre we’re focused on building connections with our customers to deliver a great standard of service.
Our team receive a broad range of training opportunities and online resources to empower them. This gives them the expertise required to help customers make decisions on the right products and services to suit their changing life stages.
We offer a range of motoring and safety products that provide peace of mind solutions across a range of services. We’ll get you on the road with learn to drive packages, car seats and vehicle inspections.
Our highly qualified and experienced driving instructors deliver driver education, training and road safety. This provides the skills required to take our trainees through their driving lifetime as well as passing their test.
To keep you motoring we’ll be there with roadside assistance and vehicle servicing and repairs through our AutoServe. Our team of highly trained automotive technicians and mechanics not only take care of your vehicle but ensure that our members have all the information they need about the repairs.
Our shared services include:
- Business Technology Solutions
- People and Culture
- Strategy Development, Innovation and Project teams.
We’re committed to providing world-best service and expertise to the Group, ensuring that we’re well equipped to deliver on our goals and enhance the experience for our customers.
Our Member Experience team focus on activities that will deliver member value through the development of products and services, marketing, public advocacy activities and community engagement initiatives.
TravelOur expert travel consultants located statewide can assist with any domestic or international travel enquiry. From itinerary planning to professional corporate travel solutions for Tasmanian businesses.
InsuranceRACT Insurance is Tasmania's leading general insurer. We support the Tasmanian community with quality products and services. Our insurance employees undertake a wide range of roles in claims, analytics, compliance, finance, business systems, and management.
Want to work with us?
What happens after I apply?
We encourage all candidates to search and apply for roles through our Employment Listings page.
The information you provide is only used for employment purposes and will be treated confidentially in accordance with our privacy statement.
After you’ve completed your online application we'll send an email confirming it’s been received.
If your skills match the requirements of the job, you’ll be contacted regarding the next steps. We’ll always contact you by phone or email to let you know if your application is successful.
To ensure that you receive any email communications we send you, please check that your computer settings recognise us.
What style of interview should I expect?
Our shortlisting process includes phone screening and if your application progresses a more detailed interview will be undertaken.
We use behavioural interview techniques. You’ll be asked questions designed to allow you to tell us about how your previous patterns of behaviour, accomplishments and capabilities align with the role.
Are there any additional screening and assessments needed?Recruitment for certain roles may include additional screening such as pre-employment health checks, psychometric testing and background checks. We’ll inform you during the interview process if this applies.
What if I'm not an Australian citizen or permanent resident?To be employed by us you must be an Australian or New Zealand citizen or hold a relevant working visa. Status will be verified as part of an overall background check prior to appointment to a role.
How is my information collected and used?
Recruitment Privacy Statement
Collection, use and disclosure of personal or sensitive information
Your personal information is being collected solely for the purpose of recruitment and assessing your application for employment and may be disclosed to third parties involved in the talent acquisition process including but not limited to, educational institutions, referees, contractors and external organisations engaged to conduct recruitment assessments and checks.
Failure to provide the requested information may affect our ability to assess and further your application.
The types of information we may collect include:
- information from your resume or application form – including name, address, contact details, skills and other employment history;
- academic transcripts or qualifications;
- referee details;
- information collected during the interview process;
- other miscellaneous information that is disclosed by you;
- criminal checks, medical information and other pre-employment screening checks; and if successful
- superannuation, tax, salary, bank account and emergency contact information.
The personal information you provide in your application will be used during the course of the recruitment process. We may distribute this information internally and may also disclose the information to third parties as required (including for the purposes of performance background checks).
How we collect personal information
We may collect this information directly from you, from referees, from government/public bodies, from publicly available websites or through recruitment agencies or other specialist background/pre-employment screening agencies.
Retention of your personal information
If you are a successful applicant your information will form part of your employee record. Your employee record will comprise the information provided as part of recruitment as well as information about employment, including health, recruitment, terms and conditions of employment, performance, discipline and termination. Employee records are exempt from the provisions of the Privacy Act although it is the Group’s policy to apply a reasonable standard of confidentiality to the collection, use and storage of such information.
If you are an unsuccessful applicant your information will be retained for a period of six months after which your information will be destroyed.
Your information will be held and stored in a secure location (which may include offshore data storage in countries including the USA, Canada, Singapore, European Union or the United Kingdom).
Updating or correcting your personal information
We take all reasonable steps to ensure that your personal information is accurate, complete and up to date. To assist us, please contact our People Services team if any of the details you provided have changed.
If you believe that information we hold about you is incorrect, or if you have concerns about how we’re handling your personal information, then please contact us and we will make all reasonable efforts to correct your information.
If you wish to seek access to or to request correction of the personal information we hold about you, please contact us.
Security of personal information
Protecting and updating your personal information is a key part of our normal operations. We will take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.
Our contact details
We may be contacted in any of the following ways:
What does employer of choice mean?
The Employer of Choice program recognises Tasmanian employers that are creating a work culture which attracts, retains and develops their people by actively promoting a positive work life balance.
Employers that care about their people and build well-managed, inspiring workplaces have a competitive edge in the search for skilled labour, retain their people longer and celebrate the unique contribution individuals can make in a team.
Satisfied staff whose ideas are sought out and valued are more productive and provide better services, helping to win new customers and keep existing ones. These are the types of workplace recognised as Employers of Choice.