Two kids looking at each other, in car seats

Let us take the confusion out of car seats.

There’s a lot to think about with a new child on the way and as they grow. With so much choice and information out there, it’s not always clear how to best keep your family safe. That’s where we can help.

If you want peace of mind knowing that a new or existing seat is fitted safely, come and see us. With a special discount for members, we offer fittings by trained staff that hold working with vulnerable people accreditation.

So that we can answer any questions and show you how to check your seat safety, fittings take up to 30 minutes. To make sure we have staff available to help, bookings are required.

Seats must be less than 10 years old and in good condition to meet Australian safety standards.

Call us to book

on 13 27 22 Monday to Friday 9am – 5pm

The facts

We’ve put together some fact sheets on what to look for and how to best use your car seat. Remember, we’re here for you. Call us or book an appointment with one of our accredited staff. They can help with recommendations, suggestions and guidance.

Common questions

  • Do you still offer 'fit for life'?

    No, we no longer offer 'fit for life' on car seats that you purchase from us. However, if you purchased your seat from us before 30 June 2020, we will continue to re-fit your seat for free throughout its life. 

  • I have a car seat that’s 10 years old – can I still use it?

    It is not recommended. The plastic shell and components of the seat have a much higher risk of failing during a crash. This is due to the plastic becoming brittle from sun exposure and normal wear and tear.

    To find out the age of your seat, look for a sticker with the date of manufacture. If the seat doesn’t have a sticker, look either behind or under the seat for plastic dials. These will tell you the day, month and year the car seat was made.

    We can check the age of seats for anyone unable to find this information.

  • Is it possible to fit three car seats across the back seat of my car?

    This will depend on the type of car seats you need and the make and model of your car.

    First, you'll need to see if you have enough anchor points in your car to fit the car seats. If you're not sure where these are, check your owner’s manual. The information you need will be under either:

    'Child Restraints' or
    'Child Restraint Anchorage System'.

  • Why do the new rules refer to age instead of size?

    Before the new rules came in, research was undertaken by the Centre for Automotive Safety. It showed that using age instead of height or weight, would result in less children being in the wrong seats. The age guidelines are easier for parents and carers to follow.

    However, we know children of the same age can be different sizes. So, we recommend using the child's shoulder height when choosing the right car seat. Most new car seats have height markers to show where the shoulders should fit, for safe use.

  • Child car seats

    Find information on safety ratings, buying and using car seats on the Child Car Seats website. Take care to also check the seat’s padding, fabric, warranty and ease of use. These small but important details can make life easier and more comfortable for you and your children.

Is your seat safe for use?

We've compiled what you need to know to ensure your seat is safe.

Learn more