Broken down and not a member?
We can still help. We’ll sign you up on the spot and send a patrol out to help. There will be extra service fees but we can waive the 48-hour waiting period for you.
Which cover do you need?
Be sure to think about where you live and what driving you do so you choose the right cover for you.
Urban sprawl means more and more people are living further than 15 kilometres from work. So the cost of excess towing to get you to your mechanic may be more than the jump to ultimate cover.
Give us a call and we can talk through the differences and find the cover that suits you best.
Confidence for those ‘oh no’ moments.
Stop: if you’re currently broken down please call 13 11 11. Additional service fees will apply.
Our roadside cover is personal. It’s about you and not the car you’re in. So, it doesn’t matter if you’re driving or a passenger in your friend’s car, we’ll help you during an unexpected breakdown.
When you take out coverage, there is a 48 hour waiting period on all benefits offered. You can pay an extra service fee to get help now if you’ve broken down. Call us on 13 11 11 so we can sign you up and send help.
Whilst we can’t help you during a crash, we can assist afterwards depending on your level of cover. We’ll drop everything to assist in an emergency and send our nearest patrol if a child or animal is locked in a car. Member or not.
|Advantage||Ultimate .this is the Most popular choice.|
|24-hour roadside assist|
|24-hour Roadside Assist||Yes 6 callouts per year||Yes Up to $5,000 in benefits per year|
|Towing - Metro (under 3.5 tonnes)|
|Towing - Metro (under 3.5 tonnes)||Yes Up to 15km||Yes Unlimited**|
|Towing - Country (under 3.5 tonnes)|
|Towing - Country (under 3.5 tonnes)||Yes Up to 32km||Yes Unlimited**|
|Out of fuel|
|Out of fuel||Yes We can sell you the fuel you'll need||Yes We will give you up to 10l free|
|Caravan or trailer towing|
|Caravan or trailer towing||No||Yes|
|Passenger transport after tow|
|Passenger transport after tow||No||Yes|
|Crash towing assistance|
|Crash towing assistance||No||Yes In Tasmania|
|Heavy vehicle towing (over 3.5 tonne)|
Heavy vehicle towing
(over 3.5 tonne)
|Heavy vehicle wheel change|
|Heavy vehicle wheel change||No||Yes|
|Hire car for major breakdowns|
|Hire car for major breakdowns||No||Yes Up to 3 days, $300 a year**|
|Major breakdown benefits|
|Major breakdown benefits||No||Yes|
|Join now||Join now|
* Instalments may vary for rounding purposes but will not affect the total cost payable across the year.
** Benefit limitations apply. Please refer to full terms and conditions for further information.
You can read our full terms and conditions for all limitations and exclusions on your roadside cover.
I’ve just moved from interstate where I had cover, can I use my existing roadside membership?Yes. If you’ve got Roadside with an interstate club let us know your current details and show us your card. We’ll help you on the road until it expires and then you can move across to us.
How do I renew my roadside cover online?If you want to pay your renewal online, you can head to our ‘make a payment’ page with your reference and pay with card.
I just bought a new car and received roadside as part of the package. This means I wouldn’t need to take out coverage, right?It’s important to know that the roadside service that comes with your car, is for that car only. The service you get with that cover depends on the type of car you’ve purchased. Call us to discuss what you’re covered for on the road and to help you decide if you need more cover with us.
If I have Roadside Assistance, is a family member covered when they are driving my car?Our Roadside cover is all about the person. This means if you have coverage and you break down in any car, as long as you’re a passenger, you're covered. If a family member is driving your car and you’re not there, they are only covered if they have their own roadside cover.
Are you able to fix my wheelchair or scooter?Yes. Whether you’re a member or not, we offer emergency wheelchair/scooter services to get you mobile again and on your way.
Call us on 13 27 22 for general enquiries.
Call 13 11 11 for roadside assistance
Been in a crash and need police assistance?