Mum and daughter with roadside van

Roadside Assistance

Travel with peace of mind knowing we’ve got you covered, 24-hours a day across Australia.

Join nowPay a bill
Get family or group cover
Get business cover
Read our terms & conditions

We'll help you get back on the road

  • We come to you

    We deliver breakdown service on the side of the road, in a car park or in your own driveway. No matter the time, we come to you. Our trained roadside patrolmen can perform minor repairs and help you get back to where you’re going.

  • It’s personal

    Your roadside assistance cover is all about you. You’re covered whatever vehicle you’re in, whether you’re the driver or a passenger.

  • We’re local

    We have a large network of people and resources that reach across Tasmania. We know our roads and what’s going on in our communities so we can assist you as quickly as possible.

  • You can save

    Buying roadside assistance will automatically make you a member with us. This means you’ll be able to start saving on things like travel, car repairs, petrol and more!

AdvantageUltimate
$11.50/month
or $138/yr		$20.50/month
or $246/yr
24-hour Roadside Assist

Yes6 callouts per yearYesUp to $5,000 in benefits per year
Personal cover

YesYes
Towing - Metro (under 3.5 tonnes)

YesUp to 15kmYesUnlimited*
Towing - Country (under 3.5 tonnes)

YesUp to 32kmYesUnlimited*
Flat battery

YesYes
Flat tyre

YesYes
Out of fuel

YesWe can sell you the fuel you’ll needYesWe will give you up to 10l free
Lock outs

YesYes
Bicycle assist

NoYes
Caravan or trailer towing

NoYes
Locksmith

NoYes
Passenger transport after tow

NoYes
Second tow

NoYes
Heavy vehicle towing (over 3.5 tonne)

NoYes
Get AdvantageGet Ultimate

Which cover do you need?

Be sure to think about where you live and what driving you do so you choose the right cover for you. Urban sprawl means more and more people are living further than 15 kilometres from work. So the cost of excess towing to get you to your mechanic may be more than the jump to ultimate cover.

Give us a call and we can talk through the differences and find the cover that suits you best.

  • Ultimate

    If you drive to and from work, or love packing up and going for road trips, our roadside ultimate cover is for you. This level gives you confidence. You’re covered right around the state, no matter what car you’re driving. There's no limit on towing distances, you’ll get bicycle assist and major-breakdown benefits.

  • Advantage

    Our roadside advantage cover is for short-distance drivers. If you’ve locked your keys in the car or have a flat battery, we’ll get you sorted. This cover helps with everyday things to get you started and back on the road.

  • Family / Group

    This cover is for when there’s more than one of you. You’ll not only save on annual fees, but as everyone becomes a member they’ll also save on things like fuel and movie tickets. The more people in your group, the more you’ll save.

Confidence for those ‘oh no’ moments.

Stop: if you’re currently broken down please call 13 11 11. Additional service fees will apply.

Our roadside cover is personal. It’s about you and not the car you’re in. So, it doesn’t matter if you’re driving or a passenger in your friend’s car, we’ll help you during an unexpected breakdown.

When you take out coverage, there's a 48 hour waiting period on all benefits offered. You can pay an extra service fee to get help now if you’ve broken down. Call us on 13 11 11 so we can sign you up and send help.

Whilst we can’t help you during a crash, we can assist afterwards depending on your level of cover. We’ll drop everything to assist in an emergency and send our nearest patrol if a child or animal is locked in a car. Member or not.

Why choose our roadside assistance.

  • 24/7 coverage

    Australia-wide coverage. We’ll be there when you need us, 365 days a year.

  • Local knowledge

    We know our roads and our communities. We know what’s going on and who to call when you need help.

  • Member rewards

    If you’re not already a member with us, buying roadside will make you one. As a member you’ll get access to great savings and benefits.

  • Expansive network

    We’ve got almost 70 experts around the state available to help. We’re called out around 200 times a day and on average, we get to you within 30 minutes, if you’re in metro areas.^

  • Payment options

    Choose a payment option that’s best for you. You can either pay for the year up-front or monthly via direct debit.

  • Roadside service

    Our experienced team come to you. Our trained mechanics fix over 85% of cars there and then.^

Common questions

Join online now

or call 13 27 22

Terms and conditions

* Benefit limitations apply. Please refer to full terms and conditions for further information.
** Instalments may vary for rounding purposes but will not affect the total cost payable across the year.

^Based on FY24 Tasmanian statistics

You can read our full terms and conditions for all limitations and exclusions on your roadside cover.

Customer help

  • Call 13 11 11 for roadside assistance
    Call us
  • Been in a crash and need police assistance?
    Call Tas Police
  • Call us on 13 27 22 for general enquiries.
    Call us

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