Common questions

  • I’m not sure what’s wrong with my car. Can you help?

    We can help you fix any problem, big or small. If you're not sure what's wrong, our skilled mechanics will take a look. Finding the problem may take some time, and there may be a charge to do so. Once we find the problem, we’ll discuss with you how to fix it and what the cost will be before we do the work.

  • I have a new car under warranty. I will have to take this to the dealer right?

    We can carry out new car logbook servicing. We'll also make sure any work is to the manufacturer’s requirements. This means using quality parts and the correct lubricants. You don’t need to worry about whether your warranty will still be valid. But don’t just take our word for it. The Australian Competition and Consumer Commission (ACCC) have detailed information via this FAQ document.

  • What services can I book with you?

    Our services include:

    • General servicing

    • Logbook servicing

    • Brakes

    • Clutches

    • Cooling system

    • Exhaust system

    • Fuel injection systems

    • Engine management, diagnosis and repairs

    • Shock absorber replacement

    • Suspension repairs

    • Battery replacement

    • 4WD repairs

    • Pre-purchase inspections

    • Vehicle registration inspections

  • How often should I get my car serviced?

    This depends on a few things, like how old your car is and how often you drive it. When your car goes in for a service, your mechanic will let you know when it's next due. It's important that everything is kept up to date, as this will make sure you're safe while driving.

  • Do you offer pick up and drop off service?

    If you live locally (within 8-10km of AutoServe), we may be able to pick your car up and return it back to you at home when we've finished working on it. This will depend on whether we have the staffing capacity on the day of your regular car service or repair. Please call us on 03 6234 7228 (Hobart) or 03 6335 5606 (Launceston) to discuss.

Book now

Monday to Friday 8am - 5pm