Modern car driving along tasmanian road

Common questions

  • What exactly is in a car history report?

    We pay for a PPSR search which is a service to help customers buying second-hand personal assets. You can check their website for more details on what to expect but a basic check provides:

    • Records of write-offs

    • Registration details

    • Finance owing

    • Stolen vehicle check

    • VIN validation

  • What do you check inside the car?

    When checking inside the car, we’ll look at the condition of:

    • Keys and remote locking/unlocking

    • Switches

    • AC/heater

    • Seatbelts

    • Dash warning lights

    • Window operation

    • Wipers and washers

    • Doors including boot/tailgate

    • Spare tyre, jack and tools (where fitted)

    • Exterior lights

  • What do you check under the bonnet?

    When checking under the bonnet, we will look at the condition and/or levels of:

    • Engine oil and whether there are any leaks

    • Transmissions oil

    • Coolant

    • Brake fluid

    • Auxiliary belts

    • Hoses

    • Air and fuel filters

    • Battery, its age, load test and terminals

    • Alternator check and test under load

    • Logged faults using scan tool

    • Safety system (vehicle self-checks)


    We'll also check:

    • For evidence of recent work (vehicle self-checks)

    • If fitted with a timing belt, whether it has been replaced as required (vehicle self-checks)

    • Whether the car is due for a service (vehicle self-checks)

  • What do you check under the car?

    We will lift the car on a hoist and check the following underneath:

    • Brake pads and rotors

    • Exhaust

    • Drive shafts, CV joints and boots

    • Drivetrain oil leaks

    • Damage to drivetrain components

    • Damage to underbody including structural

    • Fuel lines and any exposed electrical connections

    • Rust

    • Steering and suspension components

  • What do you look for during the road test?

    When we are driving the car, we’ll look and listen out for:

    • Engine performance

    • Transmission operation

    • Clutch operation, if manual

    • Drivetrain noise or vibration

    • Suspension noises (bangs, squeaks and clunks)

    • Brake performance including vibrations

    • Steering (does it pull to one side, steering wheel not centred)

    • Steering wheel vibration (wheel balance)