Brown toy poodle
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How to pay less at the vet

An emergency vet visit turned into instant relief, thanks to GapOnly® and pet insurance.

When your pet needs care, the last thing you want to stress about is the bill.

That’s why pet insurance with GapOnly® can be a game-changer. At participating vets, eligible claims can often be processed on the spot, so you only have to pay the gap between your cover and the total bill.^

No waiting. No paperwork. Instead, fast on-the-spot claiming that lets you focus on your pet, not the cost.

David and Rambo’s story

Meet Rambo, the playful, curious toy poodle. When David noticed unusual symptoms, he took Rambo straight to the vet.

The diagnosis was giardiasis, a form of gastroenteritis. Rambo was prescribed medication and thanks to David’s pet insurance and GapOnly®, nearly 80% of the costs were covered.

The total vet bill came to $841. The insurance benefit reimbursed $637.

With Rambo being a hunting breed, we knew pet insurance would be useful while he’s young as he’s often exploring and sniffing outdoors so he can easily pick things up, and then when Rambo gets older he may experience things, such as arthritis. Having pet insurance means we have a safety net to help buffer some of the costs needed to treat a whole range of health issues he may have during his lifetime.†

David, pet insurance policy holder, 2024
Did you know?

Gastroenteritis is the second most claimed condition in dogs and the most claimed condition in cats.

In 2024, the average claim for dogs was $737 with the highest claim cost being $32,310. For cats, the average claim was $737 with the highest claim cost being $26,987.#

When the stakes are this high, having pet insurance with real-time claim options like GapOnly® isn’t just about convenience, it can be life-saving. With lower upfront costs and faster processing, you can make decisions based on what’s best for your pet, not your budget.

Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representatives (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and The Royal Automobile Club of Tasmania Limited ABN 62 009 475 861, AR 228578. Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PIPL. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.

^The gap means the difference between the vet’s invoice and the eligible claim benefit under your policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure). GapOnly® is only available at participating vets. Find vets at https://gaponly.com.au/.

†Testimonials and customer experience may vary depending on individual circumstances. Claims are assessed subject to policy terms and conditions.

#PetSure claims data 2024