Roadside Cover That Travels With You
Wherever you're going, get RACT Roadside. We've got you.
- Covered
- Not covered
Confidence for those ‘oh no’ moments.
Stop: if you’re currently broken down please call 13 11 11. Additional service fees will apply.
Our roadside cover is personal. It’s about you, not the car you're in. So, it doesn’t matter if you’re driving or a passenger in your friend’s car, we’ll help you during an unexpected breakdown.
When you take out coverage, there's a 48 hour waiting period on all benefits offered. You can pay an extra service fee to get help now if you’ve broken down. Call us on 13 11 11 so we can sign you up and send help.
Whilst we can’t help you during a crash, we can assist afterwards depending on your level of cover. We’ll drop everything to assist in an emergency and send our nearest patrol if a child or animal is locked in a car. Member or not.
Common questions
How do I renew my roadside cover online?
If you want to pay your renewal online, you can head to our make a payment page with your reference and pay with card.
I’ve just moved from interstate where I had cover. Can I use my existing roadside cover?
Yes. If you have roadside cover with an interstate club, let us know your current details and show us your card. We'll help you on the road until it expires and then you can move across to us.
I recently bought a new car and received roadside assistance as part of the package. Does this mean I don’t need to take out additional coverage?
RACT provides roadside assistance for many vehicle manufacturers in Tasmania. If you’ve recently purchased a new vehicle through an eligible manufacturer, you may have access to 24/7 roadside assistance across Australia for that vehicle. Depending on your manufacturer, you may be able to extend your roadside assistance for an additional year by servicing your vehicle at a participating dealership. To confirm your eligibility, reach out to your vehicle manufacturer.
If you’re looking for personal cover, increased travel benefits, or access to RACT Member Rewards, please go online, call us, or visit a store to compare our options side by side to find the right roadside assistance for your lifestyle.
Does my coverage extend to other cars I drive?
RACT Roadside Assistance covers you as an individual, not just your car. This means you’re protected no matter which car you’re in, whether you’re driving or if just a passenger. If you start driving a different car, there is no need to purchase new roadside assistance. Our cover is designed to ensure you have support whenever and wherever you need it.
* Benefit limitations apply. Please refer to full terms and conditions for further information.Are you able to fix my wheelchair or scooter?
Yes. Whether you're a member or not, we offer emergency wheelchair/scooter services to get you mobile again and on your way.
* Benefit limitations apply. Please refer to full terms and conditions for further information.My roadside direct debit payment has failed. What now?
Don’t worry: these things happen! If this is the first time you have missed a payment, simply make sure there are enough funds in your account and we’ll attempt the payment again in two weeks.
If this is your second failed payment, or if you’re unsure why the payment failed or need assistance updating your details, please call us or visit a store within the next two weeks. We’ll be happy to help resolve the issue and ensure your coverage stays active.
Please refer to the Direct Debit Request Service Agreement and terms and conditions for more information.
or call 13 27 22
Terms and conditions
* Benefit limitations apply. Please refer to full terms and conditions for further information.
^Based on FY24 Tasmanian statistics
You can read our full terms and conditions for all limitations and exclusions on your roadside cover.
Customer help
- Call 13 11 11 for roadside assistanceCall us
- Been in a crash and need police assistance?Call Tas Police
- Call us on 13 27 22 for general enquiries.Get in touch
