Roadside Cover That Travels With You
Wherever you're going, get RACT Roadside. We've got you.
Different car. Same cover.
We've got you
Day at the beach? Night out with friends? Weekend plans? Wherever you're going. No matter the time, we come to you. Our trained roadside patrolmen can perform minor repairs and help so your plans don't have to change.
You can save
Buying roadside assistance will automatically make you a member with us. This means you’ll be able to start saving on things like travel, car repairs, petrol and more! And you’ll be covered if travelling across Tasmania or Australia.
It's personal
Your roadside assistance cover travels with you, no matter which car you're in and whether you're the driver or a passenger - help is never too far away.
We're local
With Tasmania's most expansive network, RACT Roadside gets you back on the road - so nothing holds you up.
- Covered
- Not covered
Which cover do you need?
Be sure to think about where you live and what driving you do so you choose the right cover for you. Urban sprawl means more and more people are living further than 15 kilometres from work. The cost of excess towing to get you to your mechanic may be more than the jump to ultimate cover.
Give us a call and we can talk through the differences and find the cover that suits you best.
Ultimate
If you drive to and from work, or love packing up and going for road trips, our roadside ultimate cover is for you. This level gives you confidence. You’re covered right around the state, no matter what car you’re driving. There's no limit on towing distances, you’ll get bicycle assist and major-breakdown benefits.
Advantage
Our roadside advantage cover is for short-distance drivers. If you’ve locked your keys in the car or have a flat battery, we’ll get you sorted. This cover helps with everyday things to get you started and back on the road.
Family / Group
This cover is for when there’s more than one of you. You’ll not only save on annual fees, but as everyone becomes a member they’ll also save on things like fuel and movie tickets. The more people in your group, the more you’ll save.
Confidence for those ‘oh no’ moments.
Stop: if you’re currently broken down please call 13 11 11. Additional service fees will apply.
Our roadside cover is personal. It’s about you, not the car you're in. So, it doesn’t matter if you’re driving or a passenger in your friend’s car, we’ll help you during an unexpected breakdown.
When you take out coverage, there's a 48 hour waiting period on all benefits offered. You can pay an extra service fee to get help now if you’ve broken down. Call us on 13 11 11 so we can sign you up and send help.
Whilst we can’t help you during a crash, we can assist afterwards depending on your level of cover. We’ll drop everything to assist in an emergency and send our nearest patrol if a child or animal is locked in a car. Member or not.
Why choose our roadside assistance.
24/7 personal coverage
Australia-wide coverage all year round. Cover that's all about you no matter what vehicle you're in - you just have to be with your car.
Local knowledge
We know our roads and our communities. We know what's going on and who to call when you need help.
Member rewards
If you’re not already a member with us, buying roadside will make you one. As a member you’ll get access to great savings and benefits.
Expansive network
We've got almost 70 experts around the state available to help. We're called out around 200 times a day and on average we'll get to you within 30 mins, in metro areas.^
Payment options
Choose a payment option that’s best for you. You can either pay for the year up-front or monthly via direct debit.
Roadside service
Our experienced team come to you to fix over 85% of cars on the spot.^ From flat tyres, flat batteries, lockouts and more.
Common questions
How do I renew my roadside cover online?
If you want to pay your renewal online, you can head to our make a payment page with your reference and pay with card.
I’ve just moved from interstate where I had cover. Can I use my existing roadside cover?
Yes. If you have roadside cover with an interstate club, let us know your current details and show us your card. We'll help you on the road until it expires and then you can move across to us.
I recently bought a new car and received roadside assistance as part of the package. Does this mean I don’t need to take out additional coverage?
RACT provides roadside assistance for many vehicle manufacturers in Tasmania. If you’ve recently purchased a new vehicle through an eligible manufacturer, you may have access to 24/7 roadside assistance across Australia for that vehicle. Depending on your manufacturer, you may be able to extend your roadside assistance for an additional year by servicing your vehicle at a participating dealership. To confirm your eligibility, reach out to your vehicle manufacturer.
If you’re looking for personal cover, increased travel benefits, or access to RACT Member Rewards, please go online, call us, or visit a store to compare our options side by side to find the right roadside assistance for your lifestyle.
Does my coverage extend to other cars I drive?
RACT Roadside Assistance covers you as an individual, not just your car. This means you’re protected no matter which car you’re in, whether you’re driving or if just a passenger. If you start driving a different car, there is no need to purchase new roadside assistance. Our cover is designed to ensure you have support whenever and wherever you need it.
* Benefit limitations apply. Please refer to full terms and conditions for further information.Are you able to fix my wheelchair or scooter?
Yes. Whether you're a member or not, we offer emergency wheelchair/scooter services to get you mobile again and on your way.
* Benefit limitations apply. Please refer to full terms and conditions for further information.My roadside direct debit payment has failed. What now?
Don’t worry: these things happen! If this is the first time you have missed a payment, simply make sure there are enough funds in your account and we’ll attempt the payment again in two weeks.
If this is your second failed payment, or if you’re unsure why the payment failed or need assistance updating your details, please call us or visit a store within the next two weeks. We’ll be happy to help resolve the issue and ensure your coverage stays active.
Please refer to the Direct Debit Request Service Agreement and terms and conditions for more information.
or call 13 27 22
Terms and conditions
* Benefit limitations apply. Please refer to full terms and conditions for further information.
^Based on FY24 Tasmanian statistics
You can read our full terms and conditions for all limitations and exclusions on your roadside cover.
Customer help
- Call 13 11 11 for roadside assistanceCall us
- Been in a crash and need police assistance?Call Tas Police
- Call us on 13 27 22 for general enquiries.Get in touch
