Policy changes

We have a regular product and pricing review process.

As part of this review process, we’ve identified changes that are effective for all policies that commence or renew on or after 1 September 2023.

All renewing customers will receive notification of the changes that may apply to their policies as part of their normal renewal invitation. If you have any questions relating to your renewal or how these changes apply to you, please contact us.

These changes are summarised below:

  • All policies commencing or renewing from 1 September can now pay by direct debit instalments at no additional cost.

    If you’re already paying by instalments, no surcharge will apply for renewals on or after 1 September. 

  • We’re replacing the Personal Insurance Portfolio (PIP) discount with a multi-policy discount (MPD). The criteria for MPD broadly includes holding home, contents and comprehensive car policies. More information, including terms and conditions can be found here.

  • Silver Saver and No Claim Bonus/Rating 1 are discontinued offers.  For more information about how we calculate your premium, please refer to the relevant PDS or Premium and Payments Guide.

Before buying insurance issued by RACT Insurance Pty Ltd (ABN 96 068 167 804, AFS licence 229 076) you should read the Product Disclosure Statement (PDS) which you can find along with the Target Market Determination (TMD) on our Insurance Documents page.