1st Energy
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RACT Members Only Plan
Get $150 credit ($75 on 6th month and $75 on 12th month) with the RACT member discount.*
*Full terms and conditions, rates and Basic Plan Information Documents are available at join.1stenergy.com.au. Savings are dependent on customer usage.
Terms and conditions apply. Please see below for more details.
How to sign up.
- Head to the 1st Energy website to compare plans and sign up online any time. You'll need your member card to get started.
- Request a call from the 1st Energy team.
- You can also call the dedicated RACT member line on 1300 106 014.
Refer a friend and you'll both receive a $50 credit.
As an existing 1st Energy customer, if you refer a friend who signs up for a new home energy supply account, both of you will receive a $50 credit off your next bill.
When signing up over the phone be sure to let the team know that you've been referred, or if you've recently signed up online get in touch with the 1st Energy team on 1300 106 014 to see if you're eligible to redeem.
A little more about our partner.
Founded in 2014, 1st Energy is an award-winning energy retailer bringing more choice, competitive plans and straightforward service to Tasmanian homes and businesses.
Find out more about 1st Energy.
FAQS
How do I read my meter?
Please refer to the 1st Energy website for more information.
I received a letter regarding a planned interruption. What does this mean?
When a meter is exchanged, the meter technician may need to disrupt the electricity supply for a short period. The letter you received is your notice of the timeframe when the technician will visit your property and the disruption will occur.
If there is safe and clear access to the meter, there’s nothing you need to do – you don’t even need to be at the property unless you have Life Support Equipment.
If Life Support equipment is present, 1st Energy will require you to be at the property to confirm supply is completely restored after the meter is changed.
Can I refuse a meter upgrade?
1st Energy will notify members if they’re planning an upgrade to a current meter, at which point, the member can contact 1st Energy to opt out.
However, opting out of a current or future new meter deployment won’t stop a member from receiving a digital meter if the current meter needs to be replaced for technical, regulatory or maintenance reasons.
Please direct all queries all queries to 1st Energy on the dedicated RACT member line: 1300 106 014
I had a digital meter installed recently and now I'm experiencing electricity supply issues. What do I do?
Please direct all queries to 1st Energy on the dedicated RACT member line: 1300 106 014.
I have a question. Who do I contact?
Please direct all queries to 1st Energy on the dedicated RACT member line: 1300 106 014.
Or visit the dedicated webpage for more information.
Not a member? Join now.
Reward Terms & Conditions
RACT Members Only Plan Terms and conditions
Terms and conditions apply, available for eligible RACT, Tasmanian residential customers only who transfer to 1st Energy and take up the RACT plan. Plan comes with a minimum benefit period of 12 months $150 credit ($75 on 6th month and $75 on 12th month based on being a 1st Energy customer when the credits are due).
Basic Plan Information Documents are available at https://join.1stenergy.com.au/.
The offer is only available to RACT members who quote their valid membership number at time of purchase.
Full terms and conditions are available at www.1stenergy.com.au/terms-conditions