eGift Cards

You can purchase eGift cards online with VISA or Mastercard only. Once you’ve purchased your selected eGift card on our website, we will email your eGift card to your nominated email address. Be sure to check your junk mail folder as well, in case your eGift card email goes there. You can redeem your eGift card straight from your mobile phone (iOS and Android). Most card partners allow for eGift cards to be redeemed in store and online at their respective websites. You can also use your eGift card Australia wide.

Yes, you can! You can add multiple eGift cards to your cart from the same card partner, or you can add multiple eGift cards from a range of card partners to your cart. Adding multiple eGift cards to your shopping cart ensures only one transaction, saving you the time from avoiding multiple transactions.

A card partner is the participating retailer you're purchasing the eGift card for, for example Freedom Furniture. Your selected card partner will be able to assist you with your eGift card enquiries after your purchase. Card partner contact details are available on the eGift card, on the card partners online website or 'Contact Us' page.

Please contact your card partner, who can confirm their current exchange and returns policy.

eGift cards cannot be cancelled once they are issued, except if they are cancelled at the card partner’s discretion. Be sure to select the correct denomination and correct card partner before confirming your transaction.

There are no fees for using eGift cards. There may be a minimum transaction amount or expiry date, please refer to the individual card partner page for specific terms/conditions.

Don’t worry as your eGift card is multi-usable. Continue using the eGift card until the value has been used up or the eGift card has expired. You can check your card balance by contacting your selected card partner. If you do happen to use the full amount on your eGift card you cannot top it up and will need to purchase an additional eGift card instead.

If you’re searching for a major retailer that we don’t have eGift cards for currently, please let us know at [email protected].

For customer support enquiries regarding purchasing eGift cards, please contact (07) 5606 0192 between 8.30am - 5pm AEST, 7 days a week. For any customer support enquiries regarding your eGift card, please contact the card partner, quoting your eGift card number. Card partner contact details are available on the eGift card, on the card partners online website or their corresponding ‘Contact Us’ page.