Lesson FAQs

  • How many lessons will I need?
  • What do I need to bring to my lessons?
  • What are my requirements as a learner?
  • How can I pay for my booking?
  • Are manual lessons and assessments available at every location?
  • If a student is under the influence or unfit to drive, do instructors have the abilty to cancel or reshedule a lesson?
  • How does RACT ensure a safety-first culture?
  • What is RACT doing to keep the vehicles safe for me?

Online Booking FAQs

  • Why am I recieving an error message, or am unable to proceed to the next section?
  • What locations are available to book online?
  • What is my username?
  • What do I do if I have forgotten my password?
  • I have had lessons with RACT and the online portal is not letting me register – how do I find out what my login details are?
  • How do I check how much credit I have on my account?
  • How do I cancel a lesson and what is the cancellation policy?
  • How do I change a lesson booking?
  • What services can I book online?
  • How do I book other services?
  • Can I buy a package online?
  • What other ways can I book lessons?
  • How do I update my address?
  • The online portal is not accepting my address, how do I make a booking?
  • How do I pay for my lesson online?
  • I tried to process a payment online with a card but it has not worked?
  • I can't see my package credit on my account when I buy a package in-store?

P1 Assessment FAQs

  • If I've got my hours, am I right to book my assesment?
  • How long does the assessment take?
  • How is the assessment conducted?
  • Am I able to book a lesson in before my assessment?
  • What do I need to bring with me to the P1 assessment?
  • What happens when I pass my P1 assessment?
  • Can you tell me more about the familiarisation package?
  • What would help me get my P1s?
  • I'm not feeling confident, can I book a second assessment just in case?
  • Can I sit my assessment with you more than once?
  • When is the earliest I can make a booking for my assessment?